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All Star families will be able to stay safe and warm in their homes

We will provide advice and support for those in fuel poverty

Around 4 million UK households are in fuel poverty, unable to afford to live in a warm, dry home. Loss of income and increased time at home during the coronavirus outbreak has worsened the crisis for many families.

If you are struggling to pay your energy bills, you may worry that your energy supply will be cut off. This is always a last resort for the energy companies and there are lots of ways we can help.

If you’re in need of fuel and energy debt advice, we can point you in the right direction. For those experiencing exceptional hardship, financial assistance may be available.

Call 0330 313 9161* or complete our online form with details your query. One of our team will call you back to discuss your request for support.

*Our 0330 number is charged at the same rate as standard landline numbers that start with ’01’ or ’02’. If your phone tariff offers inclusive calls to landlines, calls to 0330 numbers will also be included on the same basis. Included in any applicable call packages, otherwise standard landline rates.